- Apparel & Styling
- Art & Craft
- Baby & Nursery
- Books, Music, Films
- Computers & Networking
- Consumer Electronics
- Health & Pharmacy
- Home Improvement
- Industrial & Scientific
- Outdoors & Sports
- Toys & Hobbies
- Spotlight Promotion
Effective Date: September 07, 2019
Depending on how you choose to interact with the Mallsway, we may collect personal information from you, for example your name, e-mail address, billing address, shipping address, phone number, credit card or bank account information, date of birth and other persistent identifiers that can be used to personally identify you. If you rent, purchase or otherwise place orders for textbooks or e-textbooks from Mallsway, we may also collect your student or faculty identification number, financial aid number, your driver license number, information regarding courses you enroll in or teach, your program of study and graduation year. We may also collect other personal information regarding your interaction with Mallsway Websites, Devices and Apps, including usage information, the items that you browse, purchase, download, read, watch and otherwise access, and your geographic location.
We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you. For more information as to why we collect personal information, please see the section below entitled: "How do we use your personal information?" Your personal information also allows us to communicate with you about special offers, promotions, and other marketing
programs and news that may be of interest to you. You always have the opportunity to unsubscribe from promotional emails by following the instructions included in each marketing email or by changing your preferences in your account. You may unsubscribe from mobile notifications by changing your settings in the Apps or on your Mallsway or third party device.
(a) Information that you provide to us
However, there are a number of circumstances in which you may need to provide us with your personal information. The most common of these circumstances include:
For your convenience, we have provided a summary description of each of these circumstances below.
Making a purchase or placing an order
When you make a purchase or place an order in our stores, place an order online or purchase, download, rent or stream digital books, and other digital content ("Digital Content"), you may need to submit personal information to us.
Creating an account or joining the Mallsway Member Program
Using Mallsway Websites, Devices and Apps
Mallsway Websites, Devices and Apps may provide you with the ability to enter (either directly, or by authorizing Mallsway to access the information from a third party such as a social networking site or application) certain information such as your contacts, calendar entries or photos, or images you may submit to us to help us locate products for you.
Contacting Customer Service
When you contact customer service, we may ask you to provide, or confirm, personal information so that we can better serve you.
Entering an Auction or contest
If you enter a auction or contest, we offer, we may ask you to provide personal information so that we can consider your entry and, if you win, so that you may redeem your prize.
Interacting with social networking sites
Our Devices and Apps may provide you with the ability to enter (directly, or by authorizing us to download the information from a third party such as a social networking site or application) personal information such as contacts or lists of friends. These or related applications may also allow you to provide information directly to social networking sites including information about your purchases, physical location, or comments.
Publishing Items through Mallsway Store Front
If you select to publish your content via our Store Front service, we may ask you to provide your bank account and routing information so that we can direct payments to you.
Signing up for promotional communications or using Invite-a-Friend or Store Front Collaborator emails
If you sign up to receive promotional communications or notifications from us, we may ask you to provide personal information so that we can provide these to you.
Our Invite-a-Friend feature is located in various areas of certain Mallsway Websites and within certain Devices. By clicking on 'Email' or 'Find friends from contacts' on your Device, customers can email a link to a friend which will invite the friend to view the Mallsway Website page or attend the event described on that page.
The 'Find friends from contacts' feature on the Device may access the contacts you have entered into your Device in order to generate such emails. To remove yourself from these mailings, please call our Customer Service Center at 06 82-135-155. Individuals calling from abroad should call us at +31 682-135-155
The StoreFront Collaborator feature may allow you to share your content with other StoreFront account holders so that they may view and comment upon your work. As part of this feature, you may receive email notifications from your StoreFront Collaborators. To remove yourself from these mailings, please email Customer Service at firstname.lastname@example.org
(b) Information automatically collected
There are circumstances in which we automatically receive and collect information from you. The most common sources of this information include:
For your convenience, we have provided a summary description of each of these circumstances below.
Web server logs
When you visit a Mallsway Website, our web servers may automatically log information that your browser sends us. For example, we may receive and collect: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access the Mallsway Website; and the Internet address of the website from which you linked directly to the Mallsway Website. We may also collect information regarding search queries run on the Mallsway Website. We use this information to monitor the usage of the Mallsway Websites and as necessary for our business.
Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, however, you will not be able to place items in a Mallsway Website shopping bag, and therefore you will not be able to place an order with us online. Also, by not using cookies, some Mallsway Website features and services may not function properly.
Pixel tags or clear GIFs
We may use sensing technologies that use pixel tags or clear GIFs (which are also called web beacons). These technologies allow us to determine the effectiveness of our e-mail and advertising and marketing efforts. For this purpose, we tie the pixel tags and clear GIFs to personally identifiable information. We may also collect information regarding the links within such marketing materials that you click on and purchase statistics regarding items you buy following receipt of such marketing.
Third party web analytics services
We work with third party service providers, including but not limited to Adobe Analytics, Google Analytics, and Localytics to help us better understand how you use the Mallsway Websites. These third party service providers will place cookies in your browser to collect information such as how you were referred to the Mallsway Website, how you navigate around the Mallsway Website, what you purchase and what traffic is driven by various marketing methods. This information will help us to better serve you and provide you with more personalized information and product offerings. We do not allow third party service providers to collect your credit card information, e-mail address or password information. These third party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.
We participate in the Adobe Marketing Cloud Device Co-op to better understand how you use Mallsway’s Website across the various devices you use, and to deliver tailored promotions. Go to https://cross-device-privacy.adobe.com to learn more about how Adobe does this and to manage your choices relating to this linking of devices.
Your Device or Apps you use, including geolocation
When you use a Device or our Apps, we automatically collect information through the Device or App when it is connected to the Internet. For example, we may receive and collect information concerning device registration, operating system, settings, usage, firmware version, signal strength, search queries, network interaction, the name of the network from which you access the Internet, the Internet Protocol (IP) address of the device you are using, unique device identifiers (UDIDs), downloads, sideloaded content, configuration, or service information relating to any malfunction of the Device or App. This may include information regarding your activity on such Devices or Apps, such as books or videos opened, date and time of use, time elapsed, page turns, bookmarks, annotations or customer reviews.
In addition, to provide location-based services on Devices or through Apps, Mallsway and third party application providers may automatically collect real-time geographic location information or other location-based information about you and your Device or other mobile device on which the App is installed. This information may be used to provide certain device or application functionality or to offer, provide and improve products and services.
Wireless networks operated by Mallsway in retail stores
Business partners, contractors, and other third parties
We may collect personal information and other information about you from business partners, contractors and other third parties. This includes, but is not limited to, instances in which you affirmatively authorize third parties to provide us with information. Such information may be collected via, but not limited to, software applications that you download or use on your Device or that otherwise allow you to interact with the Mallsway.
We participate in the Adobe Marketing Cloud Identity Cooperative to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. Click here to learn more about how Adobe does this.
Mallsway uses your personal information across our enterprise to provide you with the superior customer experience and, as necessary, to administer our businesses. For example, we use your personal information to:
Protecting the privacy and security of your personal information is a priority at Mallsway. Mallsway DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.
Please note that your data may be transferred to or shared with a third party as part of a sale, merger, or acquisition of Mallsway or one of its affiliates (see "Sales, Mergers, and Acquisitions" below).
Mallsway shares your personal information with:
We take significant and appropriate security measures, including physical, technological and procedural measures, to help to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as Secure Sockets Layer (SSL) encryption technology in the transmission of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information, and, as technology develops, we intend to take additional measures to improve security.
We want you to feel confident whenever you visit us in our stores, on the Mallsway Websites, or use Mallsway Devices or Apps. While we are focused on the security of your personal information and follow strict standards, processes and procedures that are designed to protect your personal information, you must remember that the Internet is a global communications vehicle open to threats, viruses and intrusions from others and so we cannot promise, and you should not expect, that we will be able to protect your personal information at all times and in all circumstances.
You may choose to opt out from receiving marketing and promotional communications from Mallsway at any time by following the instructions below.
Even if you opt-out of receiving promotional communications, you may continue to receive emails and notifications relating to order confirmations, back order notifications, membership information, and/or other business-related communications.
Analytics & Targeted Advertising
You may choose to opt out of collection of automatically collected information, including cookies, Adobe Analytics, Google Analytics and targeted advertising, by following the instructions given in Section 3(b) above, or by using the functionality in your browser to reject cookies.
Online Community Users
Mallsway provides you with the ability to access, correct, change or request deletion of the personal information in your community profile(s) at any time by following the instructions below. We will respond to all access requests within 30 days. However, you cannot currently change your profile name although you may re-register and choose a new name.
Please be advised that Mallsway may archive information it collects on its community and visitors. Additionally, by participating in the Mallsway online interactive community, including but not limited to, the submission of customer reviews, participation in Mallsway's other various interactive offerings, you agree to receive communications from Mallsway, other users, and moderators related to the provision of these services. You may access, correct or change the personal information in your community profile(s) on Lark Crafts at any time. To review or modify your profile information, log in to larkcrafts.com. Additionally, by using Lark Crafts' various interactive offerings, you agree to receive communications from Mallsway, Lark Crafts, other users, and moderators related to the provision of these services.
You may also access, correct or change the personal information in your community profile(s) on SparkNotes.com at any time, except to change your username. To review or modify your profile information, log in to SparkNotes.com. Additionally, by using SparkNotes.com's various interactive offerings, you agree to receive communications from Mallsway, SparkNotes, other users, and moderators related to the provision of these services.
Policies for Minors, including children under the age of 13
Mallsway is committed to complying with all applicable laws and regulations regarding the collection, storage and use of personal information of Minors under the age of 13, including the Children's Online Privacy Protection Act of 1998.
Except as noted below : (i) our products and services are marketed for and directed towards purchase by adults or with the consent of adults; (ii) Individuals under the age of 18 ("Minors") are not permitted to use Mallsway Websites or Apps without the supervision of a parent or legal guardian; (iii) we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on the Mallsway Websites; and (iv) should we learn that someone under the age of 13 has provided any personal information to or on any of the Mallsway Websites, we will remove that information as soon as possible.
If you are a parent or guardian who believes that your Minor under the age of 13 has submitted personal information or other information to us without your consent, please contact email@example.com. Once we verify that you are the parent or legal guardian, at your request, we will promptly provide to you information regarding what, if any, personal information we have collected about your child and how it has been used or shared. We will, at your request, remove personal information about your child from its database and instruct our affiliates and third party partners to do the same.
If you are a Minor under the age of 18, you may request and obtain removal of certain content or information posted on Mallsway Websites and Apps by sending an email to firstname.lastname@example.org with “Privacy Rights for Minors” in the subject line. Please be advised that our removal of your post(s) does not ensure complete or comprehensive removal of the content or information you have posted on Mallsway Websites or Apps.
Data retention policy
We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Accessing your information
You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. Please note that, as permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files. Please address written requests and questions about this to email@example.com. We will respond to all access requests within 30 days.
For European resident
European residents are subjected to EU Regulation. In accordance with this Regulation, the institutions and bodies set up by, or on the basis of, the Treaties establishing the European Communities, hereinafter referred to as ‘Community institutions or bodies’, shall protect the fundamental rights and freedoms of natural persons, and in particular their right to privacy with respect to the processing of personal data and shall neither restrict nor prohibit the free flow of personal data between themselves or to recipients subject to the national law of the Member States implementing Directive 95/46/EC. If you are a European Privacy resident and would like to know moreover of this notice, please go to: https://ec.europa.eu for more info about Privacy Rights and Request.
Do Not Track Disclosure
Important information about third party devices, ISPs, websites and applications
Information collected from visitors from outside the European Union
If you are visiting Mallsway or a Mallsway Website from outside the European Union and provide us with personal information, please note that your personal information will be transferred, stored and processed within the European Union. Additionally, Mallsway may transfer your personal information to other countries, for example, because a server or third party service provider is located there. The data protection and privacy laws of other countries, may not afford you the same level of protection as those in your own country. Mallsway will take appropriate steps to protect your information. By doing business or interacting with Mallsway, you are consenting to the transfer, storage, and processing of your personal information to and within facilities located in the European Union and other facility locations selected by Mallsway.
To make online shopping faster and easier, you may register on the Mallsway website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information. If you are using a public computer, we strongly encourage you to Sign Out when you finish shopping. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
You will receive promotional emails from us only if you have asked to receive them. If you do not want toreceiveemailfromMallsway or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
The address for Mallsway is firstname.lastname@example.org or go to the contact us page.