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GETTING STARTED (12)

14 views   February 5, 2019

  • Why should I sell on Mallsway?

    Mallsway e-commerce platform is tailored for the E...
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  • Who can sell on Mallsway?

    Anyone selling new or genuine products is welcome....
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  • How do I sell on Mallsway?

    Once you've registered, here's how to start sellin...
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  • Can I offer services on Mallsway?

    Currently, you can sell only products and not serv...
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  • Who decides the price of the products?

    As a seller, you will set the price of your produc...
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  • Will I get charged for listing products?

    No. Listing of products on Mallsway.com is absolut...
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  • How can I achieve success as a seller?

    Some practical tips & guidelines, how to...
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  • Who takes care of products delivery?

    The seller will ship your purchased goods within 3...
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  • How will I get paid for sold items?

    The payment will be made directly through your pre...
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  • When can I start selling?

    After verification of your account details, requir...
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  • Guidelines for seller's account activation?

    To attain a ‘Verified Status’, the seller needs to...
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PRICING & PAYMENTS (6)

16 views   February 8, 2019

  • How will I get paid for sold items?

    The payment will be made directly through your pre...
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  • Who decides the price of the product?

    As a seller, you will set the price of your produc...
    Read more

  • What are the fees charged?

    We have a Fair & Simple Pricing. No monthly f...
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  • What is commission fee?

    The commission fee is a certain percentage of the ...
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  • Give an example to show cost calculation

    Mallsway takes a flat commission of €2.50 for all ...
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  • How and when do I get paid?

    All payments are made through your designated paym...
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LISTINGS & CATALOG (8)

12 views   February 8, 2019

  • How many items require to start selling?

    The minimum of 1 listing is required to start sell...
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  • Do you provide development support?

    Yes, we provide technical support for development,...
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  • Product catalog online via Mallsway ?

    If you have more than 10 items you would like to p...
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  • How do I price my products?

    To determine the cost price per product, you have ...
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  • Is it posible to list Auctions on Mallsway?

    Auctions on MallwaysIn order to improve the shoppi...
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  • What can go wrong in an auction?

    Sometimes, there are issues with a won auction, su...
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  • Will I get charged for listing products?

    No. Listing of products on Mallsway.com is absolut...
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  • How to Use SKU for my Inventory?

    What is an SKU code? A stock keeping unit or SKU i...
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ORDERS MANAGEMENT (5)

12 views   February 8, 2019

  • What is a purchase confirmation?

    Mallsway order confirmation: 1. Seller will recei...
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  • What is the typical order processing flow?

    Every Mallsway online order goes through 3 stages....
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  • How do I manage my orders on Mallsway?

    Through our seller dashboard, we make it really ea...
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  • How do I plan my shipping strategy?

    Your shipping strategy will change as your store g...
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SHIPPING & DELIVERY (12)

12 views   February 8, 2019

  • Who takes care of products delivery?

    The seller will ship your purchased goods within 3...
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  • How to packag my orders?

    Packaging your courier item Make sure your item a...
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  • Who is responsible for shipping?

    The seller is expected to ship your parcel within ...
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  • Where can we deliver the package to?

    Shipping is possible to most countries in the worl...
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  • What shipping methods are offered?

    How you choose a shipping method As soon as your ...
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  • What is Fulfillment by Mallsway (FBM)?

    Seller's have the option to use the Fulfillment by...
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  • What is the customs tax fee?

    Taxes may apply for imported goods/services and is...
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  • Hoe wordt douanebelasting verwerkt?

    Belastingen kunnen van toepassing zijn op geïmport...
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  • Where to find my tracking number?

    Note that: Store Sellers will not always ship with...
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CANCELS & RETURNS (4)

12 views   February 8, 2019

  • Can I exchange the order or get a refund?

    Yes, the seller is obligated to provide you a refu...
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  • How do I file a PayPal dispute?

    Please be certain that you use this is the last re...
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  • How do I file a credit card dispute?

    Please be certain that you use this is the last re...
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  • How do I cancel an order?

    You can contact the Seller directly and ask for an...
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OTHER QUESTIONS (7)

12 views   February 8, 2019

  • When can I start selling?

    After verification of your account details, requir...
    Read more

  • How do I price my products?

    To determine the cost price per product, you have ...
    Read more

  • Is it posible to list Auctions on Mallsway?

    Auctions on MallwaysIn order to improve the shoppi...
    Read more

  • Who is responsible for shipping?

    The seller is expected to ship your parcel within ...
    Read more

  • What is the customs tax fee?

    Taxes may apply for imported goods/services and is...
    Read more

  • What currencies can I pay?

    We accept most credit cards and payment option...
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  • Is there a Mallsway mobile app?

    No, but it is something we're hoping to have at so...
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